Privacy policy

At Shiva Gift Mart, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following information when you use our website:

  • Full Name
  • Email Address
  • Mobile Number
  • Shipping & Billing Address
  • Payment Information (processed securely through third-party payment providers; we do not store your card details)
  • Order History
  • IP Address, Browser Type, and Device Information
  • Website usage data through cookies and analytics tools

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate order updates and shipping information
  • Respond to customer support requests
  • Improve our website, products, and services
  • Prevent fraud and unauthorized transactions
  • Send promotional offers and updates (only where permitted or with your consent)

3. Payment Security

All online payments are processed through secure payment gateways. Shiva Gift Mart does not store your debit/credit card or banking details on its servers.

4. Cookies

Our website may use cookies to:

  • Improve website performance
  • Remember your preferences
  • Analyze website traffic
  • Enhance your shopping experience

You can disable cookies through your browser settings, though some website features may not function properly.

5. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with:

  • Trusted courier and delivery partners
  • Payment gateway providers
  • Technology and website service providers
  • Government or legal authorities when required by law

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. However, no method of internet transmission or electronic storage is completely secure.

7. Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Update your contact details
  • Request deletion of your personal information, where permitted by applicable law

To make such a request, please contact us using the details below.

8. Third-Party Services

Our website may include links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

9. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised "Last Updated" date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Shiva Gift Mart
📍 Raghav Puram, Saharanpur, Uttar Pradesh, India
📞 +91 7678176008